How to Improve Customer Experience in Insurance: Strategies, Skills and Training
Six changes that improve customer experience at an insurance agency, backed by JD Power research, plus customer service strategies, communication tips and training.
Modern Hiring Strategies: How to Identify Top Talent Beyond Resumes
Beyond the Resume: Modern Strategies for Identifying Top Talent In today’s competitive job market, recruiting top talent requires more than just scanning resumes. While resumes provide a snapshot of a candidate’s experience and qualifications, they often fail to...
Employee Referral Program: How to Build One That Brings Hires Who Stay
An employee referral program asks your team to recommend people they know and rewards them when a hire stays. Here is what the research says referrals really do, 7 setup steps, bonus ideas, fairness rules and the numbers to track.
Budget-Friendly Ways to Boost Employee Engagement and Workplace Recognition
Boost Employee Engagement with Low-Cost Incentive and Recognition Programs Small businesses often operate under tight budgets, making it challenging to invest in large-scale employee incentive programs. However, a tight budget does not mean limited options. In fact,...
How to Stay Ahead of Recruitment Trends: 7 Strategies That Work
Seven recruitment strategies that keep you ahead of hiring trends, from fit-based screening to faster replies, plus a simple way to improve your hiring process one step at a time.
The Surprising Connection Between Work-Life Balance and Retention!
In today’s fast-paced work environment, achieving a healthy work-life balance isn’t just a buzzword—it’s a crucial factor for both employee satisfaction and retention. As small business managers, understanding this connection is key to fostering a...
One-Way Video Interviews: What They Are and How to Use Them
A one-way video interview lets candidates record answers to your set questions on their own time. Here is what the candidate sees, what Indeed offers, questions to ask and how to score the answers fairly.
Resume Screening Tips: 7 Pitfalls to Avoid and What to Do Instead
Resume screening goes wrong in 7 common ways, from the keyword trap to rejecting every gap. Here is what each pitfall costs you and a simple 5-step way to screen resumes effectively and fairly.
How to Set Up Job Alerts on Indeed, and What They Mean for Employers
How to set up job alerts on Indeed on a computer or the app, how to edit, pause or stop them, why alerts stop arriving, and what job alerts mean for employers who post on Indeed.
