...

How can we help?

Find a quick answer in our help center, or talk to our support team.

Browse by topic

Get started

Set up your account and learn the basics.
See all articles

Post a job

Write the ad, add questions and go live.
See all articles

Indeed and job boards

Sponsor jobs and follow the job board rules.
See all articles

Manage candidates

Sort, move and talk to your applicants.
See all articles

Personality assessments

Read the results and hire for fit.
See all articles

Video interviews

Send one-way video interviews and review them.
See all articles

Texting and scheduling

Text candidates and book interviews.

Automated workflows

Let IdealTraits do the follow-up for you.
See all articles

Offer letters and templates

Send offers and save your messages.

Pulse surveys

Check in with your team after the hire.
See all articles

Integrations

Connect IdealTraits to your other tools.
See all articles

Team and settings

Add users and set up your company.
See all articles

Hiring tips

Advice from our team to help you hire well.
See all articles

Talk to our team

Real people answer every chat, call and message.

  • Chat with us

    Ask a question and get an answer in the chat.

    Start a chat
  • Call us

    Talk to our support team on the phone.

    (248) 387-2717
  • Contact us

    Send us a message and we will get back to you.

    Contact us

New to IdealTraits?

See every tool in one plan, and how owners hire for fit. The demo takes 30 minutes.