The Essential Soft Skills for Insurance Customer Service Professionals In the insurance industry, customer service goes beyond having technical proficiency and job-specific knowledge. Soft skills—personal qualities and abilities that foster effective communication and...
How to Train Remote Sales Employees for Success As remote sales continue to dominate the modern workplace, organizations are adapting their training strategies to meet the unique challenges posed by virtual environments. From leveraging cutting-edge technology to...
By Kellie Lail Hiring is always difficult whether it’s sourcing candidates, creating job ads, sponsoring your ad, deciding which candidate is the right fit, or training your new hires. Are the job boards enough? How do I know what type of candidate I am looking...
By Kellie Lail Is this where I apply to be an Insurance Assassin? Coming up with a job title can be tricky. I get it, you want to stand out and attract the right candidates to apply to your position. You want to show that you have a fun office personality and people...
Part two of our three part Building Better Job Ads series. See part one here. See part two here. By Kellie Lail On average, most candidates only spend about 15 seconds looking at an individual job ad. That’s insane right? That means you only have a few seconds...
Part one of our three part Building Better Job Ads series. Continue to part two here, and part three here. By Kellie Lail To ensure the candidates you want are finding your job ad, you want to make sure you’re including the right keywords to make your job more...
By Jamie Zananiri For many employers, they see experience as a silver bullet that will solve their internal labor shortage. They may believe they want a “plug and play” candidate that knows it all is exactly what they need, or that they just don’t have...
By Jamie Zananiri It’s that time again! The November 2021 jobs report from the Bureau of Labor Statistics has been released, and here’s what they found: The unemployment rate fell another .4% to 4.2%, for the sharpest one-year decline in unemployment since...
Featuring Eric Waldowski and Kevin Mlynarek Client Success Manager Eric Waldowski sits down with one of our IdealTraits founders and current Allstate Agency owner, Kevin Mlynarek, to discuss how his views on remote work have changed and how it has impacted his hiring...
By Faith Dawson Retention Team Lead Faith Dawson here to share about candidates and remote work! Articles Cited: New Survey: 61% of Americans Would Take a Pay Cut to Keep Working Remotely The State of Remote Work in 2021: A Survey of the American...
