...

Swipe These Killer Questions for Your Next Phone Screen

by | Jun 19, 2024 | Prescreening, Uncategorized

We all know that hiring the right person for a job can be like finding a needle in a haystack. I’m here to let you in on a little secret: the key to recognizing the best talent lies in the questions you ask during phone screens. Your choice of queries can help you separate the wheat from the chaff and find your next superstar.

Before we jump into the nitty-gritty of crafting killer questions, let’s talk about why they’re so darn important. Like every piece of the hiring puzzle, asking the right questions isn’t about filling time or checking boxes—it’s about getting to the heart of a candidate’s potential. It’s about uncovering their skills, their experiences, and their motivations. Honestly, it’s about finding out if they’re the right fit for the job and your team.

When it comes to killer questions, there’s no one-size-fits-all approach. Instead, think about the specific skills and attributes you’re looking for in a candidate, and tailor your questions accordingly. Are you hiring for a customer service role? Ask about a time when the candidate went above and beyond to help a customer. Looking for a problem-solver? Pose a hypothetical scenario and ask how they’d tackle it. The possibilities are endless!

Okay, now let’s get down to business and talk about some actual killer questions you can use in your next phone screen. Here are a few of my favorites:

– Can you tell me about a time when you had to communicate complex information to a non-technical audience?

– How do you handle difficult conversations with coworkers or clients?

– Imagine you’re faced with a tight deadline and a challenging problem. How would you approach it?

– Can you give me an example of a problem you encountered at work and how you solved it?

– Describe a project you worked on as part of a team. What was your role, and how did you contribute to the team’s success?

– How do you handle disagreements or conflicts within a team?

– Tell me about a time when you had to quickly adjust to a new situation or unexpected change.

– How do you stay motivated and focused when faced with obstacles or setbacks?

– What excites you most about this role and our company?

– Where do you see yourself in five years, and how does this role fit into your long-term career goals?

Now that you’ve got your killer questions lined up, it’s time to put them to work. Remember to listen actively to candidates’ responses and ask follow-up questions to dig deeper. Take notes as you go, and most importantly, trust your gut—if something feels off, don’t be afraid to probe further before moving on to the next question.

One common mistake is asking leading or biased questions that steer candidates toward a specific answer. Another is failing to probe for additional details or examples when a candidate’s response seems vague or incomplete. Be mindful of these pitfalls and stay objective throughout the interview process. Before you know it, you’ll be well on your way to finding the perfect fit for your team.

Ask the right questions and listen closely to candidates’ responses. You’ll be able to identify top talent and make more informed hiring decisions easily with killer questions and active listening.

Oops! Don’t Make These Mistakes in Your Phone Screen

Before you dive into your next phone screen, there are a few common mistakes you'll want to avoid. Today, we'll walk through some ‘oops!’ moments that can trip you up during phone screens and how to steer clear of them. You know that feeling you get when you're about...

Hiring Hack: Boost Your Success Rate with Phone Screens

Are you tired of sifting through a mountain of resumes, only to end up interviewing candidates who don't quite hit the mark? Well, there's a secret weapon in your hiring arsenal that can help you cut through the noise and find your next superstar employee: phone...

Resume Screening Pitfalls to Avoid and Tips to Follow

We’ve talked about the best tips and tricks for finding top talent in resumes. But what about the common mistakes people make when screening candidates? Trust me, it's not just about scanning for keywords and ticking boxes. Today, we'll explore some common pitfalls to...

Spot the Gems: Finding Top Talent in Resumes

You've got a stack of resumes on your desk. Your mission, should you choose to accept it, is to find the next superstar for your team. Sounds simple enough, right? Well, not quite. As any hiring manager knows, sifting through resumes can feel like searching for a...

Uncover Top Talent: Mastering Skills Assessment with IdealTraits

Are you tired of sifting through stacks of resumes and finding that the candidates you interview aren't quite the right fit for your business? If so, you’ve come to the right blog post. As a company that's been in the hiring game for a while, we know how crucial it is...

Under or Overqualified Candidates: Why This Can Actually Work in Your Favour!

By: Kelly Wilmott   In today’s job market, hiring can be stressful. Not only is it a really competitive market, but it’s also taking much longer to find the ideal candidate to fit the role and your team. In some cases, it can take in excess of 90 days to find...

What Will the Future of Background Screening Look Like for Employers

What Will the Future of Background Screening Look Like for Employers? The last decade has brought an incredible amount of change to the world of employment. From how the gig economy solidified its place as a key driver of job creation to the pervasive and ongoing...

Managing Someone with Low Thorough/Compliant

By Mara Miller When it comes to your team's success, your role as their manager is vital. Business goals, priorities, training, communication, and understanding of each individual's different personalities all play a part in creating a solid team. To make that happen,...

Managing Someone with Low Motivation/Drive

By Mara Miller Good managers will always know how to keep their employees motivated and engaged. By understanding their team, managers can push them to their full potential without making them feel micromanaged. As their manager, you will get better results by...

Managing Someone with High Motivation/Drive

By Mara Miller Great managers understand their employees' different personalities and know what motivates them - manage people in ways they can thrive. The IdealTraits assessment helps you understand the personality traits of your teams. By building a team based on...