The Essential Soft Skills for Insurance Customer Service Professionals In the insurance industry, customer service goes beyond having technical proficiency and job-specific knowledge. Soft skills—personal qualities and abilities that foster effective communication and...
Recruitment is never static—what worked last year might not cut it in the future. As we approach 2025, the landscape of hiring is set to transform with new technologies, shifting candidate expectations, and evolving workplace norms. If you’re a small business hiring...
As the year winds down, it’s easy to get caught up in holiday festivities and end-of-year wrap-ups. But there’s one crucial aspect of your hiring strategy that should be top of mind: year-end reviews. I’ve seen firsthand how often these reviews can be overlooked in...
The end of the year is crunch time for many businesses, especially in sales-driven industries like car dealerships. Hitting those year-end goals is crucial for overall business success, but it can also be a daunting challenge. Whether you’re a seasoned manager...
Hiring the best producers can be a real game-changer for your business. But, as many of us know, it’s easier said than done, especially during peak hiring times when the competition is fierce. The good news? With a little planning and the right strategies, you can...
The holidays are a magical time of year, filled with festive cheer, gratitude, and a sense of community. But did you know they also offer a unique opportunity to strengthen your employer brand? For small business managers, this season can be a strategic time to...
Ah, the holiday season—a time for joy, celebration, and, if you’re a small business owner, a bit of a headache when it comes to hiring. As the year winds down, many businesses face the challenge of maintaining productivity while grappling with a seasonal slump....
If you’ve ever faced the headache of finding the right candidate quickly, you’re not alone. For small businesses, hiring can feel like an ongoing battle. You need a reliable and effective hiring process that doesn’t drain your resources every time a position opens up....
Let’s talk about something crucial to our success: spotting potential in job candidates. I know, sifting through resumes and conducting interviews can feel like searching for a needle in a haystack sometimes. But fear not! With the right mindset and strategies,...
In today’s fast-paced job market, career growth isn’t just a perk—it’s a necessity. For small businesses, nurturing talent isn’t always straightforward, but that’s where development programs come in. These programs aren’t just about ticking HR boxes; they’re powerful...
