Creating a Candidate Experience That Converts: A Roadmap From Application to Day One
The candidate experience journey runs from the job ad to day one. Here are the 6 phases, where applicants drop out in each, and what to fix this week.
Producers vs CSRs: Which to Hire First and the Traits Each Role Needs
What insurance producers and CSRs do, the traits a successful producer needs, how to screen for them, and when to hire each role first.
Improving Employee Retention Through Strategic Onboarding in Auto Dealerships
How Proper Onboarding Reduces Turnover in Automotive Dealerships The automotive industry has long grappled with a significant issue: high employee turnover. In fact, nearly half of the workforce leaves dealerships each year, leading to steep financial losses and...
How to Improve Customer Experience in Insurance: Strategies, Skills and Training
Six changes that improve customer experience at an insurance agency, backed by JD Power research, plus customer service strategies, communication tips and training.
Modern Hiring Strategies: How to Identify Top Talent Beyond Resumes
Beyond the Resume: Modern Strategies for Identifying Top Talent In today’s competitive job market, recruiting top talent requires more than just scanning resumes. While resumes provide a snapshot of a candidate’s experience and qualifications, they often fail to...
Employee Referral Program: How to Build One That Brings Hires Who Stay
An employee referral program asks your team to recommend people they know and rewards them when a hire stays. Here is what the research says referrals really do, 7 setup steps, bonus ideas, fairness rules and the numbers to track.
Budget-Friendly Ways to Boost Employee Engagement and Workplace Recognition
Boost Employee Engagement with Low-Cost Incentive and Recognition Programs Small businesses often operate under tight budgets, making it challenging to invest in large-scale employee incentive programs. However, a tight budget does not mean limited options. In fact,...
How to Stay Ahead of Recruitment Trends: 7 Strategies That Work
Seven recruitment strategies that keep you ahead of hiring trends, from fit-based screening to faster replies, plus a simple way to improve your hiring process one step at a time.